Centric Software Highlights Zak! Designs Success Story
Centric Software has announced a customer success story featuring Zak! Designs, highlighting how the company has streamlined and scaled its product development operations using Centric PLM.
Headquartered in Washington state, Zak! Designs is a global manufacturer of licensed drinkware and tableware, working with major entertainment brands and supplying products to leading retail and online channels. As its licensed product portfolio expanded, the company faced increasing complexity in managing product development and data across multiple systems.
To address this, Zak! Designs implemented Centric PLM to centralise product information, integrate workflows with ERP systems, and create a single source of truth for development processes. The shift replaced fragmented tools with a unified, real-time platform for tracking projects and resolving bottlenecks.
According to the company, the transition has significantly improved operational efficiency, including reducing item setup time by over 99% to under one minute and eliminating an outdated item-numbering system, saving substantial manual effort. These improvements have enabled the company to support 200% revenue growth without increasing product development headcount.
Zak! Designs also enhanced product structuring by breaking down SKUs into detailed bills of materials, improving visibility and control across components and licensing requirements.
Company leadership noted that the new system has created a scalable foundation for continued growth and operational improvement.
Centric Software CEO Fabrice Canonge said the platform enables companies like Zak! Designs to standardise complex workflows, improve agility and respond faster to retail and licensing opportunities without proportional increases in staffing.
